Deposit: A non-refundable deposit, which forms part of the total service amount, is required to secure the event date. This deposit will be applied toward the total balance of the contracted services.
No event is officially reserved until a deposit has been received.
Balance Due: All remaining balances must be paid in full before the entertainer begins the service.
Accepted payment methods: Zelle, Cash App, Venmo, Credit Cards via Square (3.5% fee) or Paypal (3.5% fee)
The client is responsible for any fees or expenses, including reasonable attorney’s fees, incurred by Dream It! Face Painting Service in collecting overdue payments.
Cancellations / Changes
Cancellation by Client:
If the client cancels the event for any reason, the deposit may be applied toward a future event. The client has 30 days to book a new date within 12 months from the original event date.
Cancellation by Dream It! Face Painting Service:
In the unlikely event that Dream It! Face Painting Service is unable to perform the event due to circumstances beyond our control (force majeure, emergencies, or unforeseen events), the client will receive a full refund of all amounts paid.
Rescheduling / Changes:
To reschedule or change the event date, the client must notify Dream It! Face Painting Service at least 5 days prior to the event. All rescheduling requests are subject to date/time availability and may incur change fees or rate adjustments.
A day before the event, a DreamIt representative will contact the client to confirm all service details, including time, location, and selected entertainment.
Day of Event Procedures
A day before the event, a DreamIt representative will contact the client to confirm all service details, including time, location, and selected entertainment.
Arrival & Setup:
On the day of the event, the entertainer will arrive 10–15 minutes before the scheduled start time to set up and prepare materials.
The client must ensure that parking is available and close enough for the entertainer to safely unload materials and access the event area easily.
Any parking fees or access restrictions are the client’s responsibility and must be communicated in advance.
If suitable parking is not available upon arrival, any additional time spent locating or walking from distant parking will be deducted from the scheduled service time and will not be replaced or extended.
Failure to provide reasonable parking access may result in cancellation of services, without refund of the deposit or any payments made.
Upon arrival, the entertainer will check in with the client or the person listed on the contract to collect any remaining balance due before starting services.
DreamIt provides all necessary materials and equipment to perform the service (such as paints, brushes, balloons, glitter, etc.).
The designated setup area (see Performance Areas) must be ready, clean, safe, and easily accessible upon arrival.
Performance & Breaks:
The entertainer will perform the services as agreed.
For events lasting more than 2 hours, entertainers are entitled to a 10-minute break to rest, hydrate, or refresh supplies.
If additional time is requested, it may be approved only if the entertainer’s schedule allows, and an extra fee will apply.
Line Control & End Time:
Entertainers are not responsible for managing or organizing lines during their performance.
If the line becomes too long, the entertainer reserves the right to “cut” or stop the line to ensure services are completed within the scheduled time frame.
Teardown & Departure:
After finishing, the entertainer will clean up and remove all materials promptly, leaving the area in proper condition.
Teardown time does not count toward the service hours booked
Performance Area
Indoor Events:
The services provided by Dream It! Face Painting Service may be performed indoors at the location specified in the event details.
The client must provide a clear, unobstructed, and comfortable performance area of at least 6 ft x 6 ft. The area should not be near doors, entrances, restrooms, or the cake/dessert table, and should avoid high-traffic areas.
The area must be well-lit and not located next to loud speakers or audio equipment that could disrupt the performance.
The client must provide any additional accommodations to ensure the safety and efficiency of the artist, including space for tables/chairs.
Dream It! Face Painting Service is not responsible for delays or interruptions caused by conditions inside the venue that are outside our control.
Outdoor Events:
The client must provide a sheltered or shaded performance area, not under direct sunlight, on a flat and safe surface, suitable for the contracted service.
The client must provide a shaded or covered area on a flat and safe surface to protect the entertainer and materials from sun, wind, or rain.
If the client prefers Dream It to provide a tent, a $75 tent rental fee will apply.
In case of adverse weather conditions (rain, extreme cold, or extreme heat), the client must provide a backup indoor or sheltered location.
The artist has full discretion to pause or stop the service if conditions prevent safe or effective performance.
The contracted service time does not include touch-ups for face painting affected by sweat, water, or play equipment (e.g., bounce houses, pools). No additional service or refund will be provided for these effects.
Extreme Adverse Working Conditions
We kindly ask that clients provide a welcoming and respectful environment for our entertainers at all times.
Our entertainers work best in a positive atmosphere, where both children and adults can enjoy a smooth, friendly experience.
Disrespectful, unsafe, or inappropriate behavior toward our staff will not be tolerated and may result in the service being paused or terminated without refund.
Artist has the right to cease painting and leave without refunding any monies if there are extreme adverse working conditions and the Client fails to remedy the situation after it has been brought to the Client’s attention. Adverse conditions included but not limited to:
destructive, violent, or extreme; inappropriate behavior of a child or adult; illegal activities; dangerous weather or work environment conditions; dangerous conditions in general.
Artist is not liable for any parties’ allergic reactions to paints. Only FDA compliant paints and cosmetic grade glitters are used for face painting. Children with skin allergies or sensitive skin should either not participate.
For safety reasons, Artist will not paint children under 3 years old. For sanitary reasons, Artist will not paint anyone who is or appears to be sick or suffering from: cold sores; conjunctivitis; any infectious skin condition; eczema or open wounds. Artist will use reasonable care, but is not responsible for damage to clothing or property. Artist will not supervise children. The behavior and safety of all children and adults is the Parents’ responsibility, and not the Artist’s. Artist cannot see other children and what they are doing while he/she is painting.