Frequently Asked Questions

Q: What kind of events do you offer your services for?
We provide face painting and balloon services for birthday parties, school events, festivals, corporate events, church events, community events, and more.

Q: What type of face paints do you use?
We use high-quality, professional, hypoallergenic, and non-toxic face paints that are safe for the skin. Our products are FDA-compliant and designed specifically for cosmetic use.

Q: How long does each face painting take?
Timing depends on the design selected. Some designs are quick and simple, while others are more detailed. Our priority is to create a fun, positive experience while keeping the line moving as smoothly as possible.

Q: How can I book or request a quote?
Simply complete our booking form with your event details. We’ll confirm availability, recommend the best service option for your event, and send you pricing and deposit information.

Q: Can face painting be done outdoors?
Yes. For outdoor events, a fully shaded and protected area is required. Direct sunlight, excessive heat, wind, or rain can affect both the artist and the quality of the service. A tent, covered patio, or indoor backup location is recommended.

Q: Do you require a deposit to book?
Yes. A deposit is required to secure your date and time. Your event is not officially reserved until the deposit has been received. Deposits are non-refundable because the date and time are held exclusively for your event.

Q: When is the remaining balance due?
The remaining balance is due on the day of the event unless otherwise stated in your booking agreement.

Q: What payment methods do you accept?
We accept Zelle, Cash App, and card payments through Square. Zelle is our preferred payment method. Card payments may include a processing fee.

Q: What happens after I pay the deposit?
Once your deposit is received, you’ll complete or sign your digital agreement. After that, your booking is officially confirmed and you’ll receive a reminder before your event

Booking & Deposit
A deposit is required to reserve your event date and time. Dates are booked on a first-paid, first-reserved basis. A quote or inquiry does not guarantee availability.

Remaining Balance
The remaining balance is due on the day of the event unless otherwise agreed in writing.

Deposits
Deposits are non-refundable because the selected date and time are reserved specifically for your event.

Rescheduling
Requests to reschedule due to unforeseen circumstances will be reviewed on a case-by-case basis and are subject to availability. Any deposit transfer is at the discretion of Dream It! Face Painting.

Outdoor Events
For outdoor events, the client must provide a shaded, weather-protected area suitable for the artist and supplies. Direct sunlight, rain, excessive wind, or extreme heat may prevent or interrupt service.

Skin Safety
Face painting may not be provided to anyone with visible skin irritation, open wounds, contagious skin conditions, or other conditions that may make painting unsafe. The artist may refuse service when necessary for health or safety reasons.

Event Timing
The client is responsible for having guests available during the scheduled service time. Additional time is not guaranteed and may require an additional fee.

Final Number of Guests
Service time and package recommendations are based on the estimated number of participants provided during booking. A significantly higher guest count may affect the number of guests that can be served.

Cancellation or Interruption Due to Unsafe Conditions
Dream It! Face Painting reserves the right to stop or modify services if conditions become unsafe for the artist, guests, or equipment.

Agreement
Payment of the deposit and/or signing of the booking agreement confirms acceptance of these Terms & Conditions.